Terms & Conditions

Please Read Carefully Before Using Our Services

Last Updated: 10th January 2026

Welcome to StitchMitr! By accessing and using our platform, you agree to comply with and be bound by the following terms and conditions. Please review them carefully. If you do not agree with these terms, please do not use our services.

Acceptance of Terms

By registering for an account, accessing, or using StitchMitr's website and mobile application, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy.

Important Notice

These terms constitute a legally binding agreement between you and StitchMitr. Your continued use of our services indicates your acceptance of any modifications to these terms.

Use of Services

Eligibility

  • You must be at least 18 years old to use our services.
  • You must provide accurate, current, and complete information during registration.
  • You are responsible for maintaining the confidentiality of your account credentials.

Permitted Use

  • Use StitchMitr solely for lawful purposes and in accordance with these Terms.
  • Search, browse, and book venues for legitimate events and gatherings.
  • Provide accurate information when making bookings or inquiries.

Prohibited Activities

  • Engage in fraudulent activities or provide false information.
  • Attempt to gain unauthorized access to our systems or other users' accounts.
  • Use the platform for any illegal or unauthorized purpose.
  • Harass, abuse, or harm other users or venue owners.
  • Scrape, copy, or reproduce content without explicit permission.

Booking and Payments

Booking Process

When you make a booking through StitchMitr, you enter into a direct agreement with the venue owner. StitchMitr acts as a facilitator and is not a party to the transaction between you and the venue owner.

Payment Terms

  • All payments must be made through authorized payment methods on our platform.
  • Prices are subject to change and will be confirmed at the time of booking.
  • You agree to pay all applicable fees, taxes, and charges associated with your booking.
  • Payment information is securely processed through our payment partners.

Cancellation and Refunds

  • Cancellation policies vary by venue and will be clearly stated before booking.
  • Refunds are subject to the venue's specific cancellation policy.
  • StitchMitr reserves the right to cancel bookings in case of fraud or policy violations.

Venue Owner Responsibilities

  • Provide accurate and up-to-date information about your venue, including availability, pricing, and amenities.
  • Honor all confirmed bookings made through the platform.
  • Maintain your venue in accordance with applicable laws and safety standards.
  • Respond promptly to inquiries and booking requests.
  • Comply with all local regulations and obtain necessary permits for your venue.

Intellectual Property

All content on the StitchMitr platform, including but not limited to text, graphics, logos, images, software, and design, is the property of StitchMitr or its licensors and is protected by intellectual property laws.

Your Rights

  • You retain ownership of any content you submit to the platform.
  • By submitting content, you grant StitchMitr a license to use, display, and distribute it on our platform.

Limitation of Liability

StitchMitr is a platform that connects users with venue owners. We are not responsible for the quality, safety, or legality of venues listed on our platform. We do not guarantee the accuracy of venue information or the conduct of users and venue owners.

To the maximum extent permitted by law, StitchMitr shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our services.

Dispute Resolution

Any disputes arising from these Terms or your use of StitchMitr shall be resolved through good faith negotiations. If a resolution cannot be reached, disputes shall be subject to the exclusive jurisdiction of the courts in Jaipur Rajasthan, India.

Modifications to Terms

StitchMitr reserves the right to modify these Terms and Conditions at any time. We will notify users of significant changes via email or through the platform. Your continued use of our services after such modifications constitutes acceptance of the updated terms.

Account Termination

  • You may terminate your account at any time by contacting our support team.
  • StitchMitr reserves the right to suspend or terminate accounts that violate these Terms.
  • Upon termination, your right to use the platform will immediately cease.
  • Termination does not affect any obligations or liabilities incurred prior to termination.

Questions About Our Terms?

If you have any questions or concerns regarding these Terms and Conditions, please don't hesitate to reach out:

support@stitchmitr.com